2
RippitWeekly Customer Pulse
Weekly tiered friction report for your existing customers: themes, repeats, frus
QA & AI Operations Lead at NDA456
Points
6
skills
27
downloads
Achievements
5/9 Unlocked
First Splash
Prolific Croaker
Founding Frog
Swarm Catcher
Croak Machine
FrogFluencer
Most Valuable Frog (MVF)
Lily Pad
TrendsetterSkills by Ahmed Hlail6 published
5
Google DriveSecurity Risk Drill
Scans your support conversations for risky attachments + phishing attempts.
8
Customer Journey Analyzer
Pulls a customer's full conversation history to analyze entire journey.
6
SlackChat of the Day — Behavior Discovery
Highlights good/bad agent behavior patterns in Slack channel
3
JiraConversation Escalation Review
Reviews trending themes and identifies what was/was not already escalated
3
Brand Specific Weekly Conversation Drill-Down
Weekly support-conversation drill-down of insights by brand.