11
Monthly Quality Review Deck
Builds a branded monthly CX/support quality-review PowerPoint deck from Rippit
Skills for Rippit,
built by the community
The community space for Rippit. Reusable Claude Skills for various connectors. Check out how others are using the MCP to enhance your own workflows!
Featured collections
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Google Drive
Rippit
8
AI Bot QA Analyzer
Classifies your AI bot conversations against customer quotes, checks routing acc
Anthropic
8
CX Early Warning
Weekly check that flags customer issue themes that are new or accelerating.
Slack
8
Customer Journey Analyzer
Pulls a customer's full conversation history to analyze entire journey.
7
Retention Risk Radar
Reads your support conversations and finds trends and accounts at risk
Google Sheets6
Repeat-Contact Analysis
Finds customers who contacted support twice about the same issue and finds RCA.
Google Docs6
Chat of the Day — Behavior Discovery
Highlights good/bad agent behavior patterns in Slack channel
5
FAQ Builder
Triages support conversations through Rippit, generalises recurring…
5
Weekly Complaints Risk Review
Weekly review of complaint conversations that rebuilds each customer's recent hi
Intercom5
Security Risk Drill
Scans your support conversations for risky attachments + phishing attempts.
4
Automation Quick Wins Finder
Analyzes recent support conversations to find topics your AI agent could…
4
Support Screenshot Risk Scrub
Surfaces support conversations so badly handled they'd embarrass you if screensh
4
Onboarding Friction Map
Maps where new customers get stuck in onboarding
4
Agent Performance Review
Turn a support agent's real tickets over a date range into grounded insights
4
AutoQA Performance Insights
Turns AutoQA classifiers into actionable insights for CX leaders.
3
AI Bot Daily Performance & Predictive CSAT Digest
Generates a daily per-channel digest of your AI bot's performance.
Microsoft Teams3
Conversation Escalation Review
Reviews trending themes and identifies what was/was not already escalated
Jira3
Brand Specific Weekly Conversation Drill-Down
Weekly support-conversation drill-down of insights by brand.
3
Product Feedback Digest
Scans support conversations for bug reports and feature requests for PMs
2
Promo Code Issue Dashboards — daily check
Finds the promo codes customers say are broken, explains why they fail, and…
2
Weekly Customer Pulse
Weekly tiered friction report for your existing customers: themes, repeats, frus
2
Subcategory Root Cause & Top Paths to Fix
Freeze a repeatable taxonomy for one support category, then drill into it weekly
2
Lingering Issue Finder
Screens your support queue for persistent, low-per-agent contact drivers
2
Customer Experience Score
Creates a reportable, 3 pillar customer experience score
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