9
Monthly Quality Review Deck
Builds a branded monthly CX/support quality-review PowerPoint deck from Rippit
Skills for Rippit,
built by the community
The community space for Rippit. Reusable Claude Skills for various connectors. Check out how others are using the MCP to enhance your own workflows!
Featured collections
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Google Drive
Rippit
7
CX Early Warning
Weekly check that flags customer issue themes that are new or accelerating.
Slack
6
Customer Journey Analyzer
Pulls a customer's full conversation history to analyze entire journey.
5
Repeat-Contact Analysis
Finds customers who contacted support twice about the same issue and finds RCA.
Google Docs
Google Sheets5
Chat of the Day — Behavior Discovery
Highlights good/bad agent behavior patterns in Slack channel
5
Retention Risk Radar
Reads your support conversations and finds trends and accounts at risk
4
Security Risk Drill
Scans your support conversations for risky attachments + phishing attempts.
4
AutoQA Performance Insights
Turns AutoQA classifiers into actionable insights for CX leaders.
3
Onboarding Friction Map
Maps where new customers get stuck in onboarding
3
Product Feedback Digest
Scans support conversations for bug reports and feature requests for PMs
Jira2
Lingering Issue Finder
Screens your support queue for persistent, low-per-agent contact drivers
2
AI Bot Daily Performance & Predictive CSAT Digest
Generates a daily per-channel digest of your AI bot's performance.
Microsoft Teams2
Conversation Escalation Review
Reviews trending themes and identifies what was/was not already escalated
2
Brand Specific Weekly Conversation Drill-Down
Weekly support-conversation drill-down of insights by brand.
2
Agent Performance Review
Turn a support agent's real tickets over a date range into grounded insights
Intercom1
Customer Experience Score
Creates a reportable, 3 pillar customer experience score
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